Refund and Cancellation Policy
Our focus is on complete customer satisfaction. If you are displeased with the services provided, we will refund the amount within 48 hours and the amount will reflect within 7 working days. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.
In case of dissatisfaction with our services, customers have the liberty to cancel their order and request a refund from us. Our Policy for the cancellation and refund will be as follows:
Cancellation by Site / Customer
You as a customer can cancel your order anytime up to the cut-off time of the slot for which you have placed an order, once the cancellation is approved we will refund the amount within 48 hours and the amount will reflect within 7 working days. Your entire order amount will be refunded via the payment method selected by you while order. In case the item you have ordered has been shipped but has not yet been delivered to you, you may still cancel the order online. Your refund will be processed once we receive the originally ordered item back from the courier. You can login to your account and go to the Orders section to cancel your order. An order can not be cancelled once the item has been delivered to you.
If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.
We have a "no questions asked return and refund policy" which entitles all our members to return the product at the time of delivery if due to some reason they are not satisfied with the quality or freshness of the product. We will take the returned product back with us and issue a credit note for the value of the return products which will be credited withing 48 hours to your account on the Site. This can be used to pay your subsequent shopping bills.
If paid by credit card, refunds will be issued within 48 hours to the original credit card provided at the time of purchase and for refund against cash on delivery order, the user will need to fill a form that accepts bank account details to which the amount will be refunded. COD charges and taxes are non-refundable.
Last update: 19-Oct-2020